Privacy Policy
Last updated: May 2026
Introduction
Rova ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service, including our Telegram bot, website, and related services.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Name, email address, phone number, business information, and other details you provide when signing up or using our service.
- Business Data: Information about your clients, rates, quotes, service areas, and business preferences that you choose to share with Rova.
- Communication Data: Messages and conversations you have with Rova through Telegram or other channels.
- Usage Data: Information about how you use our service, including features accessed and actions taken.
- Device Data: Information about the device you use to access our service, including IP address and browser type.
How We Use Your Information
Rova uses the collected information for various purposes:
- To provide, maintain, and improve our service
- To process transactions and send related information
- To send administrative information and updates
- To monitor lead sources and alert you to new opportunities
- To respond to your inquiries and provide customer support
- To analyze usage patterns and improve user experience
- To prevent fraudulent activity and ensure security
Data Storage and Security
Your data is stored securely using industry-standard encryption and security measures. We work with Supabase and other trusted service providers to ensure your information is protected. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Third-Party Services
Rova integrates with third-party services including Telegram, Stripe, and monitoring services (Google Alerts, Kijiji, Craigslist). Your information may be shared with these providers only as necessary to provide our service. We do not sell your personal information to third parties.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct or update your information
- Request deletion of your data
- Opt-out of marketing communications
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at support@myrovabot.com.